The connection between a computer and the Samsung Galaxy Note 9 can sometimes be a bit difficult, which means that you don't always have access to the internal memory and can't load photos or videos from a smartphone.
To get a good connection between PC and Samsung Galaxy Note 9, it helps to enable USB debugging. Unfortunately, this option is a bit hidden and therefore we show you here where you can activate this option:
First the developer options on the Samsung Galaxy Note 9 have to be enabled. We've written a tutorial for you here:
Activate developer mode in Android
You can then activate USB debugging as follows:
Start from the home screen of the Samsung Galaxy S8 and navigate up:
- App Menu --> Settings --> Developer Options
Generally activate these options using the "Master Knob" at the beginning. Then search for the setting "USB Debugging" and activate it by setting the switch to "active".
Then restart the Samsung Galaxy Note 9 and reconnect it to your PC or Mac. You should now be able to establish a stable connection and transfer data such as videos or photos.