For the Samsung Galaxy S5 and the Samsung Galaxy S5 Neo there is the Android Marshmallow firmware available for install. However, anyone who has installed the new operating system on the smartphone may get problems and errors.
Typical for this is:
- High battery consumption
- Heat development on the back
- Faults with programs and apps
- Problems with the surface TouchWiz
- Input of pin and password does not work
- Fingerprints are not recognized
- and many more
Should you also have problems after the Android Marshmallow firmware update on your Samsung Galaxy S5 or Samsung Galaxy S5 Neo, then always use the following workaround to avoid problems:
Running a Wipe Cache Partition (No personal data will be deleted)
Turn your Samsung Galaxy S5 off by pressing the Power On / Off button . Now press and hold the following key combination:
- Power On / Off
- Volume loud
- Home button
When the Samsung Galaxy S5 vibrates once, release the Power On / Off button, but keep the other two buttons from the keyboard shortcut pressed until a menu appears on the screen of the unit. Now mark the entry "Wipe Cache Partition" by using the Volume down soft key. The Power On / Off button starts the process. This usually takes only a few seconds. The menu reappears. Now select the first entry with "Reboot System now" and execute the command again by pressing the power button. Subsequently, most problems with the new Android Marshmallow should be fixed on your Samsung Galaxy S5. Have fun with the new operating system.